Privacy Policy

Last updated: November 19, 2025

1. Introduction

At StratOne.ai, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading strategy platform and services.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Name and email address
  • Username and password
  • Payment information (processed securely through third-party providers)
  • Profile information (optional)

Trading Information

When you use our service to deploy trading strategies:

  • Broker connection credentials (encrypted)
  • Trading signals and orders
  • Strategy performance data
  • Account balances and positions

Automatically Collected Information

We automatically collect certain information when you visit our platform:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Service
  • To process transactions and payments
  • To execute trading strategies on your behalf
  • To send you important updates and notifications
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To enforce our Terms of Service
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Payment processors (e.g., Stripe)
  • Broker integrations
  • Cloud hosting providers
  • Analytics services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If StratOne.ai is involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and assessments
  • Compliance with industry standards (SOC 2, ISO 27001)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@stratone.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized content
  • Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@stratone.ai.